MW
Michael W
1 reviews | Active since Nov 2019
27 Nov 2019, 12:06
Click so you can't chat
FNB, Your new chat system is pathetic. It takes forever, the online banking keeps logging off and this seems to be the only way of making contact with you now online? 462 in the que... you clearly do not have enough staff And also clearly don't care too much for anyone unless you have a private wealth account.
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 Nov 2019, 12:59Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply27 Nov 2019, 12:59
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***