CM
CYNTHIA M

1 reviews | Active since Jun 2016

07 Mar 2022, 16:46

Clearwater FNB - poor service

The gentleman that assisted me at Counter 2 was unfriendly, unhelpful, very very slow. Should not be client facing. No greeting, on his phone whilst I was with him. There are some of the older staf that is very helpful and moves with a purpose but your young staff who actually drag their feet is not acceptable. I came into the bank without sanitizing as your dispenser was faulty with no backup. Train your staff please they are not fit to serve the public. I was just told I should step hard on the pedal no further help. Talking and being on their phones seems to be their motto. It is now the second time that I complain about this branch's poor and pathetic service. The seem to arrogant to open their mouths when speaking to clients but with each other they virtually scream. Please employ people that wants to work. I have eye problems and 66years old. So when I am not offered a seat, then I stand. To be told you must be fast and get irritated with me? Really??

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