Clearwater FNB

I am so unhappy with the service you reserve from Clearwater FNB, they are very unhelpful. when you enter the branch you are met with someone who asks what you need help with, you tell then and they say BUT YOU CAN DO THAT ONLINE, i know that but would rather chat to someone and get advise. Then you sit in front of someone (happened twice now in a space of a week) they seem to not want to help you. you get the impression that you are not welcome, unfriendly, talk down to you and DONT LISTEN TO WHAT YOU ARE SAYING This is a huge problem to me as i saw FNB as one of the top banks but if that is how your service is, i think that this cannot be said. i still do not have my problem solved as it was pushed back to me.