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nataliemartufi N

1 reviews | Active since May 2016

31 May 2016, 07:35

Clearly they don't want my business!

<p>I have been trying to open up a business account through my online banking on FNB! Assumed everything was correct as no one has contacted me. I tried to transfer funds into account and it bounced. I have made serval attempts to call (waste huge amounts of airtime) only to be told different stories each time. I'm so furious at the fact that FNB can't give me a definitive answer not to mention you have made no attempt to get in touch with me regarding "certain" documents you require After nearly three weeks! How can you not contact a client for these fundamental requirement! Seriously considering taking my business else where! lazy attitude and bad service! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2016, 07:51
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 933386.


Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)