CLEARING OF ITC RECORD...

Good evening, I had an fnb credit card account that went into the legal department as I was not working for one and half years. When I started working a part time job which did not allow me to pay much however I kept to my agreement.i was fortunate that I become self employed and was able to close my credit account off. My problem that I am having is fnb updated my ITC on Experian and Transunion however they have not clear my name from the system indicating I have closed my credit card. I have no other accounts ... I closed all my clothing accounts and FNB Credit card but I am still not able to apply for any loans because my name on the system has not been cleared.

Another thing that bothers me was the fact that FNB was sending me to collections department to have my ITC updated and the collections department was sending me to FNB to have it updated. I need help asap because I require a loan for my business needs.

I sent a email to *** regarding my query I am sure I will have to wait another two..three weeks before someone can assist me.

I am requesting a call regarding this matter asap if it can't be done to assist me I am willing to go beyond because it was easy to give and take from me but when I need real Service no one at FNB can answer their calls ...I am not willing to be on the phone for another hour just on hold .