JW
JAMES W

1 reviews | Active since Dec 2012

27 Jul 2015, 08:34

Classic Credit Card Debt Protection

I am being retrenched at the end of this month and my FNB statement shows : \Remember that with your FNB Classic Credit Card you have : Automatic Debt Protection"when I called I was advised i do not. Please advise how you can assist me and who would be responsible for the incorrect advertising. This is very concerning. Is the ombudsman aware of this? """

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2015, 08:38
Official
Hello JAMESVW,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 728056.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)