JW
JAMES W
1 reviews | Active since Dec 2012
27 Jul 2015, 08:34
Classic Credit Card Debt Protection
I am being retrenched at the end of this month and my FNB statement shows : \Remember that with your FNB Classic Credit Card you have : Automatic Debt Protection"when I called I was advised i do not. Please advise how you can assist me and who would be responsible for the incorrect advertising. This is very concerning. Is the ombudsman aware of this? """
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
27 Jul 2015, 08:38Hello JAMESVW,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728056.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728056.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Jul 2015, 08:38
Official
Hello JAMESVW,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728056.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728056.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
