CIPC registration taking way too long

on the 2015/03/05 i submitted a request to register a company using fnb CIPC registration service and the matter has been on going for over 3 weeks now and the matter has not been resolved, every time i call there call centre I am told that the issue has been escalated and i feel like no one is taking ownership of my enquiry and handling it urgently, on the 19th i paid in the required R180 deposit and i call to confirm that they had received it and they did confirm , today i called to follow up and i was advised by hloni that they are still waiting for cipro to deduct money from my account, this is really unacceptable and i feel let down by them, can this matter be treated with urgency the account number in relation to this is ***, please can I have this sorted out<br> <br>