CIPC Registration Broken / No Service

My girlfriend and I have been trying to open a Business account since the 23rd of Feb, with no success or feedback. She went into a branch to open the account, was told that she needs to apply online. After numerous attempts, she asked me to assist. I also struggled, got errors and logged a complaint on the 25th of Feb. YESTERDAY the 11th of March I got a call and was told to email CIPCregistration / CIPCEscalations and they closed the call. On Monday my girlfriend called the CIPC call centre to enquiry about the reference number and was told that they can't find it and they are escalating the query, she heard nothing back since. I phoned yesterday, was told the same thing and that it would be urgently escalated and she would be contact in 24 hours. Still nothing. 3 calls/mails, and 2 and a half weeks later and haven't even been able to submit the application or get any feedback. \FNB - How Can We Help You?"How about actually helping"