CIPC approved - no account

A week ago I app**** online for CIPC registration. Monday morning early I received documents from CIPC and SARS and was quite impressed with the service.<br> BUT, FNB sent me a Sole Administrator document with another persons details already completed on the document. With this, they included a clause that my Business Banking account will be forfeited if the document is not completed within 3 days.<br> I reported to Vashan at the call centre that I received an already completed document and he promised to escalate. Thereafter, all my e-mails and calls for the correct document was ignored by FNB.