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sharolyn J

1 reviews | Active since Dec 2015

10 Dec 2015, 16:30

CHQ CLEARANCE 3-5DAYS

Good day<br> <br> I got good service from the lady who assisted me via telephone banking.<br> <br> But I am so disappointed that I went into the branch in Atlantis to deposit my Salary cheque and I was told they refuse to clear it immediately. The cheque was a FNB cheque as my employer is FNB and so am I. As per the internet it States that If askig special clearance/upliftment you pay R100?<br> <br> I am now without funds due to this and therefore I will not be referring anyone be it friend or family to FNB.<br> <br> Once my cheque becomes available I will be closing all

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Dec 2015, 17:20
Official
Hello Sharolyn,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 831119.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)