MM
Moeti M

1 reviews | Active since Jul 2014

13 Sept 2016, 10:24

CHEQUE SPEACIAL CLEARENCE

<p>On 09/09/2016 at 11:15 I deposited a cheque at FNB Setsing and instruction was given to Maditaba Moloi to do a speacial clearence. She processed the cheque and did not do as instructed. This is not acceptable as i instructed her to do a special clearence. I need this to be fixed as i have to pay the creditors.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Sept 2016, 12:26
Official

Good Day

Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)