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mrnelushi M

1 reviews | Active since Sept 2016

17 Aug 2019, 08:18

Cheque ***** #item paid NO1 items on

Good day.

I've had a car insurance that I canceled with Renasa. They told me the system will debit me as I cancelled 2 days before debit date. They then said I must reverse the debit but instead I just moved the money to my easy pocket cos I didn't have airtime to call the bank for reversal. Debit of R1882. 67 tried to run and I had no funds. As FNB honor debit orders where there is no funds I waited for it to bounce. When I checked the balance was now high cos of R125 #item paid NO1 items on. I don't know what this is and it can't be reversed. It was never mentioned e when I was asked to take Cheque account. I need my money back.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2019, 09:32
Official
Good Day Ishmael Mpho Nelushi
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: ***