1 reviews | Active since Mar 2009
CHEQUE CARD STILL NOT DELIVERED
Good Day<br> <br> As per my previous hello peter complaint found below, and after being assured that my card has now been ordered its been almost 1 and a half weeks since, and my card has still not been delivered. Please cancel my application and close my account. I do not wish to bank with this *********** useless of a bank FNB. I do not even bank with you'll as yet and i'm already having so much of problems, you'll cannot even deliver a simple cheque card. Don't even bother sending the card now as i will not accept it. Do not even think of charging me a monthly card fee for nothing. G<br> <br> <br> OLD-11-01-2016<br> Last week Monday the 11-01-2016 i app**** online for an Islamic banking gold cheque account, everything went well and the application was approved. I chose my card delivery address as i app**** online knowing that my card will be couriered to me. I called the Islamic banking call center today regarding the status of my card delivery only to be told that my card was not ordered and that i will have to go into a branch to order my card. What a inconvenience, i do not have the time to go into a branch, that is the reason i did the application online knowing that my card will be delivered to M
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 856023.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 856023.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
