1 reviews | Active since Apr 2015
Cheque account closed, needs it to be reopened!
I have a very big issue that I am really hoping you will resolve for me. My cheque account has been closed and I am currently overseas for a few months. My biggest problem that is giving me sleepless nights is that I am expecting some funds from my provident fund to be deposited into this account anytime from now and I would like to request that this account be reopened with my bank card including my internet banking to all be reactivated. This is really important to me. This will work out for the bank and I in the sense that the overdraft and the revolving loan will be paid off once the provident fund is deposited. I am currently in the US and I will really appreciate it if you could resolve this for me as soon as possible.
Good day Millie ,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Millie ,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
