AZ
Aletta Z

1 reviews | Active since Apr 2015

03 Jul 2015, 15:49

Cheque ACCOUNT CLOSED AND STILL GET THE BILL

GOOD DAY, I HAVE LODGED A COMPLAINT AND NO FEED BACK..I AM ALETTA SNYMAN ID ***, I HAVE CLOSED MY CHEQUE ACCOUNT 2013 WITH FNB MEYERTON. AFTER A FEW MONTHS I GOT A CALL FROM ATTORTNEY FNB HANDED ME OVER, FOR THIS CHEQUE ACCOUNT THAT I DID CLOSE IN 2013. I EVEN PAID ALL MONEY FOR STOP ORDERS AND SO ON, BUT STILL THEY DID NOT CLOSE MY ACCOUNT. I STARTED PAYING R150 TO ATTORNEY THAT SAID I OWE FNB R 1800, I HAVE PAID SINCE 2013 AND STILL NOW MY BALNCE IS R 3700, SORRY I HAVE CLOSED THIS ACCOUNT AND DID NOT BORROW ANY MONEY FROM THEM ON THIS CHEQUE ACCOUNT, BECAUSE FNB DID NOT CLOSE THIS ACCOUNT I AM BEING CHARGED FOR BANK CHARGES AND INTEREST, SORRY THIS IS NOT ACCEPTABLE. WRITE OF THIS MONEY AND PAY ME BACK THE MONEY I PAID TO THE ATTORNEYS. THIS IS FNB'S FAULT.. THIS IS URGENT!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2015, 16:19
Official
Hello Alettavz123,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 716286.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)