sM
suzan M
1 reviews | Active since Jul 2014
10 Oct 2015, 12:20
Cheque account
this morning date 10 october 2015 time 6:43 received a message saying I purchase from eagle sp, it doesn't show the whole reference amount is R119. when I check at the bank it showed that I bought something on the 5th of February 2015. why does it take them 8 months to deduct from my account cause I don't remember that transaction? I'm not happy at all!!! please help.
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FNB (First National Bank)'s replyOfficial
10 Oct 2015, 12:36Hello suzanseipati,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 781532.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 781532.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply10 Oct 2015, 12:36
Official
Hello suzanseipati,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 781532.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 781532.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)