bM
bonakele M
1 reviews | Active since Apr 2017
07 May 2019, 09:22
CHELSEA FROM HELL AT THE FNB CUSTOMER SERVICE
I was encountering some problems with my FNB account so this morning i decided to call to get help, and this CHELSEA person who answered just told me i need to authenticated first before she can help me and i asked her does she know the reason for my call for i get authenticated she told me it doesn't matter , HONESTLY its my first time encountering such a rude person at FNB ever since i had an account with them....
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
07 May 2019, 14:22Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 May 2019, 14:22
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***