Cheeky Ethel Mlisa

FNB Business consultant Ethel Mlisa

I have never spoken to someone so arrogant!!! I was on hold for 20 minutes and the call went through to his Ethel lady, who did not even bother to ask my details to go into my profile even after i suggested it on the phone. She sounded tired, bored and even sleepy. She just told me that the call center will receive my KYC form after 24-48 hours- not even asking for any of my details and even spelling her name out for me. She even thanked me when I said "thanks for nothing" before I hung the line as I felt it was a waste of my time for someone to just advise me without opening my profile. The cheek of this lady...