FP
Faizel P

1 reviews | Active since May 2016

22 Nov 2016, 17:50

********

<p>Good Day</p> <p> </p> <p>Once again i have tried calling FNB from 5:30 pm and each time i get thorugh they cut the call. This is through a telkom line and its now unacceptable ...</p> <p><br />FNB SERVICE IS PATHETIC. PLEASE CLOSE MY ACCOUNTS</p> <p> </p> <p>i called to query my Credit card statement as from this monnth the charges has increased and i was never advised of this. the pricing increase was from July 2016... how the hell has the price increased now in November considering my accounts are in credit????????</p> <p> </p> <p>FNB are dam ******** and i will post this now socially as well.... bunch of useless employees</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2016, 08:40
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)