********
So there was a complaint made to Fnb ***** department with regards to my account and fnb put a hard hold on my account with out informing me I went to the branch were they contacted ***** and ***** Had explained why and I should contact the complainant which in have done and there was a huge misunderstanding even th r reason and comments that fnb have are incorrect to date fnb hasnt contacted me to explain to me as to what is going on its almost two months I can't use my account or money yet fnb deducts their charges without fail fnb is complete rogues who's the real ********** now
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
