1 reviews | Active since May 2011
Cheated out of eBucks I quialify for
<p>I have not been allocate the correct earning profile since April 2016. I have provven to my private banker and divisional FNB manager that the allocations were not correct. They agree 100% and yet no backdated correction has been made by FNB in spite of repeated emails, phone calls and even meetings with them.</p> <p>Everytime a different excuse is being used as to why the corrections have not been made. I asked for the corrections to be made and recons to be sent to me but alas nothing...</p>
Good day Msr. theunisvs
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Msr. theunisvs
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***