Cheated for my discount!

I am a loyal FNB Private wealth customer.<br> In December 2015 I purchased a smart device form FNB.<br> My first Debit was supposed to go off on 25 December.<br> To date nothing has been debited off my account.<br> Normally, one would be happy with this 'delay'. <br> However, my concern is:<br> I am eligible for a discount on this smart device since I am on level 5 with eBucks. <br> I have been told that the first debit will go off in march!!<br> Which means I was ****** of my discount for the first 3 months!<br> I am indeed aware that when the debit does go off in March I will receive a discount from eBucks still. But my concern is: What guarantee do I have that I will be able to maintain my level 5 status for another 24 months??<br> Especially since eBucks usually changes their terms & conditions every July...<br> It seems to me like FNB deliberately delayed my debits with this in mind; that If it were commenced from December they would have had to discount me for the first 7 months, till they change their terms and conditions..<br> I am really disappointed especially since I repeated reminded FNB of this delay. Yet they still refuse to start debiting my account till end of next month!!!!<br> Does this make any sense to anyone??