1 reviews | Active since Nov 2016

07 Nov 2016, 12:18

cheap low life *****

<p>I cant believe this since I put up my Previous review not even an hour ago First National Bank as gone and Channged my Limits on my credit card to the exact amounts to make me look wrong and them correct.</p> <p> </p> <p> </p> <p>bad news is I still have all my statements. </p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Nov 2016, 12:31
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)

's update08 Nov 2016, 07:55
Reviewer Update

So after my previous review of my credit card. FNB phoned me. admiting they made the mistake, but refuse to refund me as I used money they said was mine.

how can a company admit fault on two occasions but still refuse to to give me my money back and tell me thats just the way it works.

FNB has now proven to me they are just in it to take peoples money