RS
ROLAND S

1 reviews | Active since Mar 2021

25 Mar 2021, 12:03

Chatsworth FNB

Chatsworth FNB has the worst customer service, i had a late estate account opened and went into the back after it took them 3 months to sort out the funds due to them not opening the account correctly then when the funds are finally in I go to see the consultant and the consultant cannot find my account on the system and told me they cannot do a transfer of my funds from my fnb account to another bank as that is not possible to do. When I requested to see the team leader or the manager either one did not come to meet and discuss what the problem is, when I requested the area managers number I was told by the consultant go on the internet and find it on your own we don't have it However the next day I went through to another FNB branch which gave me excellent service and sorted out the transfer which can be done from one back to another. CHATSWORTH FNB WORST FNB TO DEAL WITH

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