1 reviews | Active since Sept 2013
Charlene Anthony in Premiere rocks
<p>I took a temp loan 4 days ago ..and I recall seeing a debit date of 23 sep ... so in my mind that was ok .</p> <p>However i probably didnt see the fine print as when slaary camein FNB repayed themslves ...i was livid as the loan was 4 days old and i was charged a nominal fee ..and every agent tried to explain how the temp loan works instead of listening to my dilemna . ..she was the first agent to listen , understand my frustration and escalated it with a promise to call ..she held up her end of the bargain . well done Charlene Anthony in premire temp loans dept ref ********** q. My faith restored again in my FNB .</p>
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Good Day
I've received your compliment. Thank you so much for taking the time to compliment our staff members. I will be sure to pass on your thanks and comments to management remember we value you as our client and would like to thank you for banking with us at First National Bank. We endeavour to assist you with any requirements you may have in the future.
Ref **********
Best Regards,
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
