Charging what ever fee's that they want

I have never met a more unprofessional bank. I have been with FNB since 2017 and until now things have been going well. I have had over R 1 000 in bank charges go off over the last 2 days with no reason given for it. I phoned the bank to find out what the charges were for. I was then told to go read the pricing on their website so i can learn how my account works. I went through this pricing for 20 minutes and i still have no idea what it is for.

This is a bank that can take whatever they want from you with no explanation and think that they can hide in the terms and conditions instead of helping their customers resolve issues that they have. This is ironic from a company who's slogan is "how can we help you".

I will now be moving mine and my wife's accounts to another bank and move all other services we have away from FNB. I will steer people away from this shady bank to a company that cares about its customers and helps its customers.

This is disgusting service and i never expected this from a bank that i have been using for more than 6 years.