SG
Sive G
1 reviews | Active since Apr 2019
24 Apr 2019, 15:06
Charging of R2.00 service fee for their **** service and online banking
I did ewallet now and I didnt receive SMS and I called your call centre they said its the Network. They said I must buy airtime using *130*277# than i requested the pin and it came thru. so now FNB is driving customer to buy air your the ewallet so you can charge us R2.00 service. what is this **** of the Network before.???????
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FNB (First National Bank)'s replyOfficial
24 Apr 2019, 16:54Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply24 Apr 2019, 16:54
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)