1 reviews | Active since Jan 2017
charging me for a contract that is cancelled.
<p>FNB is derbiting my money for the cellphone contract that is cancelled. In the first place they failed to deliver the cellphone instead they sent me 2FNB simcards. I went to the branch to report the matter and they cancelled the contract, but To my surprise they have been taking my money from my account and I can't even reverse it. Please help me, i want all my money they took, and l want them stop doing that. </p>
Good day Mr. Toniej
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Toniej
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***