Charging me daily payment bundle fees why????and months of unresolved issues

I need you to break down this continuous payment bundle fees that you keep charging in my account, what are they for, u day it is for payshap, but which pays Hal transactions are they got exactly do I can match them TK this fees , cause on many times u seem tk be charging me this fees every second day!!!stop closing my queries but u did not assist me! Respond asap or call me before I take this matter to the ombudsman maybe u can explain there what is all this!!I pay you R120 Acc fee which also But u charge me for every transaction I do

In March I tried to add my virtual card to pay flex and it had been giving me errors of 3D auth failed, I reported TK Yoo, u phoned and transferred me to 3D auth dept where this lady kept me on the phone for over an hour after she said I must hold, I asked her if she is still there she said yes, I kept waiting until I was getting late for my other app so I asked her how long will this take, thr. She said she is waiting for me, what the hell ???waiting on me for what cause I’m the one waiting for her, your service is pathetic, we are starting June in a day and this query is still not resolved, u wanted to blame pay flex but I quickly stopped u cause my discover card works in pay flex but Fmb virtual cards gives that error!!so from match to now you still have not phoned me back as u promised !!!!Fnb your service sucks !!!you have turned into a horrible bank! Then thrrr is your app chat agents who are just as terrible jusf leaving u on thr chat without helping, I hate this bank!!! I don’t know why I’m still here for this horror