1 reviews | Active since Jan 2014
Charging for bounced Debit Order
<p>On Tuesday 4th April 2017 I had a debit order bounce that was short by R36 at the time and in the past it has always allowed it to go through, but now it bounces and FNB has the nerve to charge me R100. How does putting the customer further in debit help to get the debit order to go off??</p>
Good day Mr. Darren Baker
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Darren Baker
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***