NK
Naushenah K

1 reviews | Active since Jun 2012

26 Aug 2016, 03:55

Charges put of the blue from more than 8 years of banking

<p>I suddenly get charged unpaid paid fees and no. longer have a provision for debit as my salary gets delayed coming through since I changed jobs....this is pathetic and a cheat. I no understand why people choose to switch to other banks. Appalled by u guys. Please close my account I'd rather move everything over.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Aug 2016, 07:04
Official

Good Day

Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 999587

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)