SG
Shaniel G
1 reviews | Active since Mar 2013
08 Dec 2015, 13:45
Charges off my account
I went to the bank to draw money inside, i see on my statement that i am now been charged for drawing money inside, i was never informed of this, this is a charge that i dont even have end of the month, why was i not informed if i draw a large amount of money inside the bank i will need to pay such a big service fee
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FNB (First National Bank)'s replyOfficial
08 Dec 2015, 14:31Hello Cellc12345,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829376.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829376.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Dec 2015, 14:31
Official
Hello Cellc12345,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829376.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829376.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)