GN
Gaynor N
1 reviews | Active since Jun 2020
30 Nov 2021, 11:36
Charges for insufficient funds!
I am so very angry!! I have funds in my bank so I go to the shop and I swipe, I get a slip saying approved. I get my purchases. Great. NOT GREAT, apparently FNB service fees will take that pending transactions money for themselves and hit you with a service fee for having no funds when making the purchase!!!! HOW on earth!! I have been with FNB for 10yrs, I do however think it is time for a change.
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Replies (2)GN
Gaynor N's updateReviewer Update
30 Nov 2021, 12:11Thulisile from secure chat is very nice, i tell her i am thinking of closing my account and without even trying to keep me as a customer, wants to know if she can assist me in closing the account, i really don't think i want to bank with you anymore!! I feel worse now than ever before, I have been with FNB for longer than 10yrs, but this account is 10yrs old. obviously my little contribution means absolutely nothing to you!!
GN
Gaynor N's update30 Nov 2021, 12:11
Reviewer Update
Thulisile from secure chat is very nice, i tell her i am thinking of closing my account and without even trying to keep me as a customer, wants to know if she can assist me in closing the account, i really don't think i want to bank with you anymore!! I feel worse now than ever before, I have been with FNB for longer than 10yrs, but this account is 10yrs old. obviously my little contribution means absolutely nothing to you!!
GN
Gaynor N's updateReviewer Update
30 Nov 2021, 16:12Thank you FNB for coming back to me and assisting me in record time. I really appreciate that you took the time to sort out my problem.
GN
Gaynor N's update30 Nov 2021, 16:12
Reviewer Update
Thank you FNB for coming back to me and assisting me in record time. I really appreciate that you took the time to sort out my problem.