JC
Jacques C
1 reviews | Active since May 2012
03 Mar 2016, 13:41
Charges don't add up
Hi. Last month I was charged a #CREDIT FACILITY SERVICE FEE of R11. This month I've been charged a <br> #MONTHLY REWARDS FEE of R16.50. What is all this? I'm only supposed to be paying a credit card fee of R29 pm.
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FNB (First National Bank)'s replyOfficial
03 Mar 2016, 14:00Hello Clif7#7,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 881874 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 881874 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Mar 2016, 14:00
Official
Hello Clif7#7,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 881874 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 881874 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)