LK
Lizwi K
1 reviews | Active since Aug 2018
06 Aug 2018, 12:19
Charges
No happy with FNB at all, it taking an advantage at us.......
Helpful (0)
Replies (4)0
Replies (4)
FNB (First National Bank)'s replyOfficial
06 Aug 2018, 12:33Good day Lizwi,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NFwas issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
FNB (First National Bank)'s reply06 Aug 2018, 12:33
Official
Good day Lizwi,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NFwas issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
LK
Lizwi K's updateReviewer Update
06 Aug 2018, 13:42you've been saying this since last week, this is not the first time communicating with FNB regarding this unjustifiable charges on my account. you guys (FNB) you even continuing to add more charges on my account despite that I laid a complain last week which shows that you don't give a damn to clients like us with minimal monies. even now I wont get response or resolve this matter why, because it all about you guys (FNB) make profits to the expense of the poor.
LK
Lizwi K's update06 Aug 2018, 13:42
Reviewer Update
you've been saying this since last week, this is not the first time communicating with FNB regarding this unjustifiable charges on my account. you guys (FNB) you even continuing to add more charges on my account despite that I laid a complain last week which shows that you don't give a damn to clients like us with minimal monies. even now I wont get response or resolve this matter why, because it all about you guys (FNB) make profits to the expense of the poor.
LK
Lizwi K's updateReviewer Update
07 Aug 2018, 19:53You guys (FNB) so arrogant, you show me a middle finger because you guys think you are untouchable.
LK
Lizwi K's update07 Aug 2018, 19:53
Reviewer Update
You guys (FNB) so arrogant, you show me a middle finger because you guys think you are untouchable.
FNB (First National Bank)'s replyOfficial
08 Aug 2018, 11:54Good day Lizwi,
Thank you for your posting.
I have reviewed your complaint and noted that FNB Premier Resolution Centre had been in contact with you and have advised you that the reversal request had been declined due to approval of similar requests in the past.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
FNB (First National Bank)'s reply08 Aug 2018, 11:54
Official
Good day Lizwi,
Thank you for your posting.
I have reviewed your complaint and noted that FNB Premier Resolution Centre had been in contact with you and have advised you that the reversal request had been declined due to approval of similar requests in the past.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,