Charged when there’s no outstanding debit card auth

Item: FNB (First National Bank)
Rating: 1
Author: tsholo T

I’m sick and tired of FNB charging me 120 for supposedly honouring transactions. Every time I swipe for something, I check my outstanding debit card authorizations. 2 days ago there was nothing outstanding but now FNB has decided to charge me 2 amounts of 120 each. What did you honour? You did the same thing to me a month ago

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

24 May 2019, 10:46

Good Day,

We would like to sincerely apologize for all the inconvenience caused.

A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.

Kind Regards,

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply24 May 2019, 10:46

Official

Good Day,

We would like to sincerely apologize for all the inconvenience caused.

A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.

Kind Regards,

Hello Peter Complaints Team

***