Charged R1500 at Bidvest for using Wealth Cheque Card

<p>My husbands cheque account was just debited for R1500 for using the Bidvest lounge, with his wealth card! Hes used this card previously and no problem. He phoned Fnb customer service in Feb and was assured no charge with this card, I cant believe this. He is still waiting for overdraft fees and interest to be reversed for April, before that he waited for these fees to be reversed from May 2016. Fnb is so bad! I took out an Fnb contract and I tried to get in contact with someone at Fnb connect with issues, nothing. How can R1500 be debited after being assured no charge! Any other bank has better customer service and will not go back on their word! My husband has been battling with incorrect fees and bad customer service for the past 2 years now. He definitely has to change banks after this nonsense. If anyone is even thinking about switching to Fnb, I hope you read all these reviews and how bad theyve become, please dont even consider Fnb.</p>