Charged R120 3 times for card replacements

1. I lost my business card yesterday ... went to FNB to order a new card - I had to pay R120.00 for a temporary card. I asked the consultant to assist me to order a proper card and she refered me to the on line banking computers. I ordered a new card via my online profile but the temporary card was cancelled. I called the unhelpful lady who was not prepared to assist me at the computer. I was then taken to a consultant to issued a new temp card .. and I had to pay R120 again. This is shocking.<br> <br> 2. My other business card broke and I've been struggling to get a proper card with all the functions I need. Today I tried to order a card via my online banking - and the temp card I've been using for the last year were also cancelled - I had to pay R120.00 for a new card.<br> <br> 3. When I got home and logged into my online banking somebody changed everything. My accounts are now all on different profile. All my accounts used to be on 1 profile - both my business accounts and my investments and my childres accounts. Now I have to use 3 profile