NL
Nosipho L
1 reviews | Active since Aug 2014
01 Feb 2019, 14:20
Charged on reversal
I think it is unfair that a person gets charging for reversing an authorized debit order, why would i reverse something that i made a commitment to? It is so frustrating that a person must go through this mess and to have your Bank charge you to reverse is ridiculous and I was told they do not charge for reversing a couple of months bank now two day ago i had to reverse via phoning in as the amount was over 260 i go through my transaction history i see i was charge like that is wrong and unfair this is an ongoing thing and it seems like the bank does not care.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
01 Feb 2019, 16:08Good Day Nosipho,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply01 Feb 2019, 16:08
Official
Good Day Nosipho,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
