1 reviews | Active since Sept 2017
CHARGED FOR YOUR SYSTEM ERRORS
i have a connect (unlimited calls) sim for R399/month, when i originally took out the sim i requested my debit order date to be the last day of the month. Never did i change that date at any point, but randomly FNB will feel the need to debit mid month (2nd time now) then i carry the charges of an unpaid debit. R110 unpaid debit order charge that i am billed for because the system just assumed that payday came early for me.
i want my money back!!
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Connect who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Connect who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)