CHARGED FOR UNPAID DEBIT ORDER AMOUNT but the money was taken by FNB and INCORRECT details reflecting on my CREDIT REPORT

FNB always wants to complain on Hello Peter.

I have sent an email to *** to refund me for an unpaid debit amount because they have charged me for unpaid debit , but the debit order was successfully deducted from my bank account ! They also display incorrect information on my credit report and this is not he first time this has happened. The worst thing is that I have sent them an email and I received no response. Maybe I will receive a response now after posting this on Hello Peter.

I think it is time to take my business to another bank that will actually appreciate a client...

FNB has upgraded to all these fantastic apps but their customer service lacks upgrading as well.

Please see the screen capture of the unpaid fee being charged to my account when there were sufficient funds available.

I would like this money to be refunded back into my account urgently. image.png

1. I would like this money to be refunded back into my account urgently. 2. My credit report details need to be updated and need to reflect the correct information!