ZK
Ziyad K

1 reviews | Active since Jul 2016

01 Mar 2017, 14:46

Charged for Statements

<p>After over 5 years with FNB, they have now decided to charge me R13 for a statement?</p> <p> </p> <p>I have never requested statements to be posted to me nor have I ever receieved a statement via post.</p> <p> </p> <p>PLEASE REVERSE THIS CHARGE AND DO NOT CHARGE ME FOR STATEMENTS GOING FORWARD!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2017, 10:09
Official

Good day Mr. Ziyadk23

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***