CH
Chiana H
1 reviews | Active since Dec 2018
05 Dec 2018, 00:50
Charged for non existant service
This is for FNB merchant who when I was finishing off on a business I sold and cancelled their machine which they collect have been consistently taking over R400 of my account for a machine and services that dont exist. This has subsequently kept on affecting my debit orders. When I tried to shut the account inqas told I will have to go to another branch which is 1 and half hours away from me. I want my money returned merchant serviced
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FNB (First National Bank)'s replyOfficial
05 Dec 2018, 09:42 Good Day ChianaThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologise for any inconvenience caused. Ref : ***NF Regards, Client Experience Team Tel number: ***
FNB (First National Bank)'s reply05 Dec 2018, 09:42
Official
Good Day ChianaThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologise for any inconvenience caused. Ref : ***NF Regards, Client Experience Team Tel number: ***