1 reviews | Active since Jun 2013
Charged for card when atm swallowed card
Their ATM swallowed my card. I called in and told them, they said i should order one online and I wouldnt be charged. I did that, now I see they charged me. Please reverse this charge.
I am still awaiting my previous complaint to be resolved. Nothing happened with that.
Good day Nafeesa,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NFwas issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Nafeesa,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NFwas issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)