Charged for an account that is not even open as yet. thinking twice about staying with FNB

<p>So on Sa****ay, I log onto my FNB App, to just confirm my balances on my Platinum Cheque account, as I was tresting my family out to a much needed dinner. when i logged on, a POP up came inviting me to transfer from Platinum to the new Graphite/Private Banking. This means that I will upgrading. The offer said that it was "PRE APPROVED" and that someone from FNB will get in contact with me. I then ate our meal, and decided to check my balance 1 more time. To my horror, FNB had already taken all my FEES for the new account offer, leaving me with a negative R133 in my account. having money in my savings pocket, i had to transfer just to make sure i can for the meal. It was embarassing to say the least, because my entire family could see that I was not myself, notcing that I never have any money, WHICH FNB caused. For crying out loud, I clicked because i was pre-approved, and you took ALL my charges even before the account is active. The someone calling me, should have then been done, and I can then accept the account......BUT you decided to do what you feel like.THIS IS UNACCEPTABLE and if i switched to the new Private Clients Bank Account, is this how you treat them. I am really not happy and i am actually considering moving my account, if this is going to continue. Also now i have no money, because your company decided to take my bank charges when they werent supposed, for that I want compensation.....THIS IS RIDICULOUS</p>