EN
Evans N

1 reviews | Active since Sept 2017

09 Sept 2017, 09:02

charged for a letter

Took a form to fnb to be filled and stamped. They are not allowed to fill in forms and stamp it. I was given an option of a proof of account and charged R21.00. Can't wait for Capitec to have a business account

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2017, 10:52
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)