Chargeback Request /Unauthorized Debit

I am very disgruntled with FNB.

For the past 4 days I have been trying to get them to reverse a transaction on my account. Instead of assisting and protecting me as the cardholder they are taking me from pillar to post and not ensuring that I get my money back.

I had subscribed to a job site in efforts to secure a job and I was debited an amount of $210 before the trial even ends wihich was due the 06/10/2019 and I was debited the 05/10/2019. Due to the fact that I had technological challenges, I could not cancel before. I have tried to resolve this with the merchant with no success as this is a company in India.

I received a SMS from the bank informing me about the suspicion of the ********** activity and I did response that I had not given the merchant authority to debit my card.

I would like this resolved ASAP as I need the funds or I will be closing all accounts I have with the bank as I have endured a lot from the bank including unauthorized R99 debit orders. How can we trust you as a bank if our money is not safe?

I would like to request a chargeback on this account please. Thanks