CHARGEBACK *****

I run a business whereby I sell items to clients through a payment processor (PAYSTACK), I had two clients who app**** for a chargeback in May. Lazy FNB decided to investigate 4 months later!! Where they came demanding a refund and saying that they have supposed proof which is a lie! I tried sending all the evidence that I could but nothing helped they went ahead and said my supporting documentation was invalid, saying that they needed signed proof of delivery from the client from ME!!?.

Whatever chargeback ***** that FNB is running together with their clients will end! I am in the process of writing a complaint to the ombudsman of banking as we speak