AR
Andre R

1 reviews | Active since Jun 2016

21 Jun 2016, 07:29

Charge to close an account

<p>So I went this morning to close one of my accounts with FNB. This after I had settled the outstanding amount on my account. They then charged me R66,66 for closing account. What happened to how we can help you? More like how can we take your money. Soon me and my wife will move all other accounts and investments somewhere else. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2016, 09:32
Official

We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.

Do expect communication from one of our subject matter experts very soon.

We apologize for the inconvenience caused. Your complaint reference is 945043.

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)