NB
Nicolaas B

1 reviews | Active since Jul 2016

19 Aug 2016, 08:25

Chaos at FNB Tzaneen

<p>Im very upset with the service I got from the management at Tzaneen FNB. There is a general chaos in the building. People do not know where to wait in line, I just wanted to sign a wesbank contract but had to go into the managers office to know where to go, she told me half heartedly to wait in line and continue on her computer. When it was my turn, they chose a black woman to help first. I pledge to never do bussiness with FNB again. I will also tell as much as possible people to the same....and they even called me yesterday to ask if want a credit card.... Haha pathetic</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Aug 2016, 08:47
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 994456.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)